Contact

Opening hours:

(Monday - Saturday, 9:00am - 5:30pm)

Telephone: +44 (0) 1534 780996

Email Us: info@sport1912.com

Fax: +44 (0) 1534 285111

Address:
Wheways Sports
16 Broad Street
St Helier
Jersey
JE2 3RR

Delivery

We deliver to the following regions: United Kingdom / Channel Islands / Europe

Your order will usually be delivered within 3-5 working days via Jersey Post/Royal Mail Signed for Delivery. We endeavour to dispatch all orders within 24 hours (Monday - Friday).

In the event of non-delivery, please allow 10-14 working days before contacting us,
as we do need to allow for postal delays before we can arrange any further action.

Jersey deliveries are not offered as Same Day Delivery on Sundays

Returns

Our returns policy is very simple, if you aren't happy with your purchase please return it in an unused re-sellable condition to us within 10 days of receipt and we will give you a full refund excluding any postage costs.

Warranty Returns
All goods are checked before despatch.

If you wish to return goods for exchange, refund or because they are faulty you must contact us first for authorisation at: info@sport1912.com

In some cases the products can be sent directly to the manufacturer to speed up turnaround times, we will advise you of this. However, you will still be liable to cover any postage costs.

Please give full details of what you want to return & why, this is very important so we can have your re-shipment or refund ready to process as soon as we have examined the return.

Goods found to have a manufactures fault will be replaced or refunded. We will endeavour to reship exchanged or replacement goods to the customer within 7 days of receipt.

The customer is to pay the return postage. This will be refunded on confirmation that the goods are faulty (Sport1912.com will only refund what is considered to be a reasonable postage charge). Sport1912.com will pay for the re-shipment of replaced faulty goods to the customer.

Incorrect size, model, design or colour choices by the customer on goods returned will be exchanged for the correct size, design or colour or refunded if they are returned to us unworn/unused & in perfect condition (in box or bag with all labelling intact).

Postage for goods returned for refund, incorrect size, model, design or colour choices by the customer will be at the customer’s expense as will the re-shipment of the replacement goods. 

Goods returned to us for whatever reason are the total responsibility of the sender.
Sport1912.com takes no responsibility for loss, damage or such like of goods. We suggest that you return your goods by a traceable postal system for your own security.

Confirmation of your refund or re-shipment of your goods will be made to you by e-mail.

Goods returned outside of the 10 day return period will be returned to the customer with returned postage charges being made.

Security

We will never sell or pass your information to any other companies for marketing purposes.

By using the forms on this website and disclosing your personal details you are consenting to the collection, storage and processing of your personal information. We will require your name, address and contact details.

The information collected from you will only be used for the purposes of processing your order.

All information you give us is kept completely confidential and will only be used in conjunction with your order through Sport1912.com

We use 128-bit SSL Software to encrypt your payment card information when you place an order; this is taken care of by Protx whom we partner with. For your added security all payment transactions are processed automatically by RBSI, therefore Sport1912.com are not to party to your personal credit card or bank details.